Before you manage the DNS zone of your domain, it’s good to know what are some of the basic DNS records. This will make it easier for you to work with domains and subdomains.

DNS stands for Domain Name System. You use DNS records to modify information about the domain and redirect individual subdomains to external web servers. You’ll find the DNS zone in the management panel of your domain provider’s account.

To redirect domains, you need to add/edit CNAME and A records.

CNAME record

The CNAME stands for Canonical Name and you will need this to add and then redirect a subdomain, such as or to Smartpages.

A record

The A record is simply an address and indicates the IP address (IPv4 ) of your domain. That’s why the A record is always a string of digits, such as The only time you will need to change the A record, is when you want to redirect a www subdomain.

TXT record

A domain can have multiple TXT records and they can be used for various purposes. You will need to manage these records if you want to set a custom email address as the sender of notifications that are

sent to your subaccounts or as an email for the autoresponder (the Agency plan only).

Where do I find the DNS records?

In order to access and edit the DNS records, you need to log in to your panel at the domain name provider. Find your domain name and locate the DNS zone or DNS management. Some providers require you to purchase a hosting package before you can manage your DNS records. When you add a subdomain to Smartpages, we’ll tell you which DNS records need to be added. You can always browse the list of guides for selected domain name providers or read the general guide for adding a subdomain and the general guide for adding a www subdomain.

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